Frequently Ask Questions
If you miss some answers overhere, or thinks there should be a question that misses, tell us. We want to learn quickly from you to run everything as smoothly and comfortably as possible. So, state your question is not listed please email firstname.lastname@example.org
What to expect from the Festipi Village?
- A beautiful accommodation on the campsite who will be ready and waiting for you to embrace you
- Help from the Festipi crew who are always there for you if there is something you want to know or to provide you with an immediate solution so that you can continue with chilling and partying
How do we have contact before or during the festival?
It is always possible before or after the entry to open a chat with us. Via the Festipi crew you can ask any question. In addition, there will always be people of Festipi attending on the festival site to help you on the spot. And it is always possible to email to us your questions to: email@example.com
How do I book an accommodation?
- Click on the desired accommodation
- Choose your options
- Confirm your selection in the shopping cart and checkout
- Invest the amount needed for a great weekend and the rest is all taking care of!
How do I find my accommodation on the campsite?
When the campsite is open there will always be someone present from the Festipi crew. They will bring you to your accommodation.
Should I checkin or checkout?
Stop by on arrival for a quick stop at the Festipi crew to check you in, we are glad to meet you. Then you are quickly initiated here. On departure it is cool when you say goodbye to the rest of the crew Festipi. You are after all part of the Tribe.
Should I pay a deposit?
No. We assume that you act normal with the stuff and trust that you keep everything in its place. We believe in you as part of the Festipi Tribe. Accidents happen and we can cope with spare parts and spare accommodations. When you don’t act normal and you deliberately wreck things, you will be held liable in accordance with our terms and conditions.
Are the accommodations screened at the campsite?
Yes for the most unique festival experience, we have the festipi village. This means that your property will be placed in one of the neighborhoods of the village around the courtyard. The Festipi crew welcomes you here and is available at all times for any questions or just for fun.
Can I smoke in the tents?
No, not in all the tents but in the Festipi it is possible. The shape of the Festipi ensures a continuous ventilation. The Festipi therefore always stays fresh. It helps to occasionally, open the door in order to accelerate the ventilation. This is also recommended when you have farted.
Can I make love in a tent?
Yes that is allowed. At the provided age. If you have a noisy lover, please pay attention to the rest of the campers. Despite the fact that everyone is happy for you that you have scored your precious, not everyone needs to enjoy it. And please, do it safe.
At what time at the campsite can I enter the accommodation and at what time do I need to leave again?
Festipi always follows the official opening and closing times of the respective festival.
I can not behave or when I'm drunk I am annoying. What could happen?
The Festipi Crew are there for a party. Drunk, obnoxious, inappropriate, annoying, harassing behavior will not be tolerated! It will result in immediate removal from the Festipi Village. The Blacklist is relentless. You and your stuff are being dumped into a cheap, manufactured dome in China and are no longer welcome at the Festipi Village and its accommodations.
Are there any additional contact options before and / or during the festival?
This is possible indeed. Before the festival a whatsapp group is created where you (with prior consent) can put all your questions!
Frequent Ask Questions About Bookings
If you have any questions that are not listed here, feel free to mail firstname.lastname@example.org Or ask your question in the chat.
Can I change my booking?
Did you already made a booking, but you want a scaled down version or a more elaborate version, please send your request to email@example.com or ask your questions between 9:00 and 21:00 on the chat
Why did I not receive a confirmation?
If you did not receive an confirmation e-mail even after 24 hours, please send an email to firstname.lastname@example.org.
Are there in addition to the amount for my booking other costs to expect?
Until what time can I cancel my booking?
Consider as well as you can before you make a booking how sure it is that you are actually going. If you decide not to go at the last moment , you deprive someone else the chance to rent a property.
You can cancel your booking up to 21 days before the festival. After that, cancellation is only possible with a good story that you send to email@example.com. It almost always helps to support your argument with freshly baked apple pie.
For what period do I book an accommodation?
The accommodation that you book is yours the entire camp period of the chosen festival. For the exact dates you can look at the opening hours of the festival website!
My question is nowhere in between, what should I do now?
Ask your question and send it on to firstname.lastname@example.org. Any indecent proposals shall be rejected.